“Yep! That’s what I call it,” said the disheveled old man who sat cross-legged on the cement floor rocking back and forth. “Don’t know what it is. Don’t know what to do about it. Just puttin’ up with it.”

The new IT support tech, Barry Monroe, scrawny in a Megadeth T-shirt, jeans and curly brown hair, raised an eyebrow. He wondered if the old man was crazy. More accurately, he wondered how crazy the old man was. He kept a respectable distance from him.

The old man was entangled in a mass of mismatched cables. He explained he was responsible for maintaining the old systems, but could use a bit of help.

Barry’s manager sent him downstairs, beneath the IT department’s data centre, to determine why one of the old systems outside the cloud kept generating random, meaningless error messages referring to an unnamed ‘it.’

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