When a user visits any Kraxon Publishing site some general information about the user is logged and may be used to generate aggregate site statistics, the information collected is :
The Geographical location or country of origin (UK, USA, Canada etc…), this information is not narrowed down further and does not provide detailed information on a users location.
Which internet browser and version was used to view the website (Firefox, Internet Explorer etc…)
This is the website where a user was before clicking on a link to come to this website. This may include the query entered into a search engine used to find our web sites.
Information collected by third party providers, such as Google and Facebook, will have their own policies on how they collect and use your personal information. Those policies may be different than this policy.
Information we may collect if you..
..contact us through our website, by email or social media we will collect information contained in that correspondence.
..interact with our social media accounts, such as Twitter or Facebook, we may, in accordance with the privacy policies of those platforms, collect information shared by those platforms.
..submit a manuscript or magazine story we will collect information that you provide to us. This may include your name, address, email, telephone number and payment details.
We may use your information to..
..keep in contact with you regarding news, events or other services we believe may be of interest to you. This is provided we have the requisite permission in order to do so.
..provide customer service, such as dealing with enquiries or complaints about our products, services and/or websites.
..enable publication of your manuscript and/or magazine submission. This may include sharing your information with editorial and production service providers.
..administer a publishing contract, such as providing payments and royalty statements.
..comply with our legal obligations in regards to applicable laws and lawful government requests and appropriate bodies.
Your information may be shared with..
..financial service providers, for instance Paypal.
..courier and mail delivery providers, for instance Royal Mail.
..editorial and production service providers.
..social media platforms.
..applicable law enforcement and appropriate government bodies where we have a legal obligation to provide such information.
We look after your information with..
..physical security of our premises.
..digital security such as appropriate password protection and encryption.
We will hold your information for as long as is required..
..to provide the appropriate products and or services that you have requested from us.
..to provide payments and royalty statements.
..for our legal obligations, such as dealing with tax and other appropriate legislation.
You have the right to..
..ask us not to process your information for marketing purposes.
..request access to the information we hold about you.
..ask us to stop processing information about you.
..request we update/correct the information we hold about you.
To learn more about your rights in respect to information companies hold about you, please visit the UK Information Commissioner’s Office website – https://ico.org.uk
You can contact us by..
..using the Contact Us page on this website.
..email – firstname.lastname@example.org
..post – Kraxon Publishing Limited. 45 Wellwood, Cardiff, CF23 9JQ, United Kingdom.*
*Please note: We do not accept postal or hand delivered submissions.
Changes to this policy